Thursday, May 19, 2022

Go First inks partnership with Dream Folks, introduces Departure Lounge service

by Staff Correspondent

Go First (erstwhile GoAir) has partnered with DreamFolks, the tech-driven global airport service provider, to offer Departure Lounge service across select airports in India. In advent of this, Go First aims at making flygofirst.com a one-stop shop for value-added services for its patrons. Lounge services are available across 30 domestic terminals and 12 international terminals.

The amenities available in Departure Lounge services include food & beverages, entertainment, free Wi-Fi, business center facilities etc. Customers can book lounge access during flight booking or post-booking through GO FIRST’s website (www.flygofirst.com) and the mobile app.

Go First, is known for its customer centricity and has always believed in customizing products and services to suit the needs of its customers. This initiative is part of the airline’s ambition of creating a robust ancillary products portfolio that will offer customers an array of add-on services to choose from.

An exclusive Lounge service for customers is a unique offering wherein customers can comfortably spend the pre-boarding time in a relaxed environment.

Speaking on the development, Mr. Kaushik Khona, CEO, GO First, said, “Customer delight has always been of paramount importance to us. With the introduction of Departure Lounge, we intend to create a service that provides optimum comfort while facilitating productivity for business travellers. We are confident that our well-differentiated product and exceptional focus on service, together with greater comfort, convenience and seamless connectivity will find strong resonance with passengers.”

The services are not just restricted to Tier I cities but also covers many Tier II and III cities. This underlines GO FIRST’s motto of “You Come First” and the inclusive nature of its customer-centricity.

‘DreamFolks is delighted to partner with Go First, one of the largest airlines in India with a customer centric approach akin to its own. We have been a pioneer of airport services in India and endeavor to provide a seamless travel experience prioritizing ‘Excellence Above All’ to all travelers through our alliances across industries. Our customized solutions integrated with GoFirst will provide an exemplary end to end airport experience to GO FIRST flyers’ says Ms. Liberatha Kallat, Founder and MD of DreamFolks.

MUST READ

International Travel Set To Maintain Growth In 2022 With Full Recovery Expected By 2025, Observes GlobalData

International departures will reach 68% of the pre-COVID-19 levels globally in 2022 and are expected to improve to 82% in 2023 and 97% in 2024, before making a full recovery by 2025 at 101% of 2019 levels, with a projected 1.5 billion international departures. However, the trajectory for the recovery in international departures is not linear across regions or countries, says GlobalData, a leading data and analytics company.
Delhi
haze
40.1 ° C
40.1 °
40.1 °
24 %
2.1kmh
0 %
Thu
44 °
Fri
46 °
Sat
43 °
Sun
42 °
Mon
43 °